Returns & Exchanges

At Sneak, we want you to love every bite. If your order arrives damaged or doesn't meet our quality standards, you can request a return or replacement within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Send an email to our team with your order number and a brief explanation of the issue.

• 2.
  Provide Proof

  Include clear photos of the packaging and the food items to help us verify the quality concern.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine eligibility for a refund or reshipment.

• 4.
  Receive Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.